Rentfree Rewards Privacy Policy

Last Updated: Wednesday, 29th July 2025

Privacy Policy for The Trustee for Clutch Rewards Investment Unit Trust ABN 68 671 954 784, and its related entities, 'Rentfree Rewards’.

Privacy Policy

Rentfree Rewards is committed to protecting your privacy and ensuring a secure, transparent experience. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our platform. By accessing or using Rentfree Rewards, you agree to the collection and use of your information as described in this policy.

Our Commitment to Your Privacy

Rentfree Rewards (ABN 68 671 954 784) (“Rentfree Rewards,”“Rentfree,” “we,” “us,” or “our”) is dedicated to safeguarding your personal information. We:

• Do not sell your personal information to any business, for any reason.
• Use your personal information only as described in this policy and solely for purposes related to providing the Rentfree Rewards service.
• Maintain strict policies and security measures to protect your information.

Scope & Updates

This Privacy Policy applies to all personal information collected by Rentfree Rewards, including data from our app and web-based rent payment and card-linked offers features. We may update this policy from time to time, with changes becoming effective upon publication on our website. If substantial changes are made, we will display a notice on our site.

Third-Party Services

Certain services available through Rentfree Rewards are provided by third parties, and their privacy policies may also apply. We encourage you to review their policies when using third-party services.

1. Collection of Personal Information

Direct Interactions:

• Membership Registration & Account Management: When you sign up for Rentfree Rewards, we collect information such as your name, contact details (email and phone number), date of birth, and government-issued identification. This is required to verify your identity and comply with Know Your Customer (KYC) and AML/CTF requirements.
• Rent Payment and Rewards Activity: We collect details related to your rent payments (including bank account details used for rent processing) and information about transactions made through our merchant network to track your rewards.
• Customer Communications: When you contact us via email, phone, or our online forms, we record your correspondence to assist with support and service improvements.

Automated Technologies: